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THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE, UNDER THE LAWS OF YOUR JURISDICTION, TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH VOXEL GAME SERVICE LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
This Purchase Agreement (“Purchase Agreement”) governs all purchases made on voxel.shop (the “Store”). It forms part of the overall agreement between you and Voxel Game Services LLC (“Voxel”, “we”, “us”, or “our”) and is expressly incorporated into our main Terms of Service.
By making a purchase on voxel.shop, you agree to be bound by this Purchase Agreement, the Terms of Service, and the relevant Product’s EULA.
You agree that any order to buy a product on the Store is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
All prices, discounts, and promotions posted on the Store are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices may not include taxes or charges for shipping and handling, if applicable. All such taxes and charges will be added to your total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
We may offer from time to time promotions on the Store that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept [list applicable payment methods]. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Store at the time of your order. Payment will be processed by Stripe in accordance with Stripe’s publicly posted policies.
Purchased items will be available for download through our website once the purchase is confirmed. You are guaranteed one download of a working copy of your purchased product or a refund if one cannot be provided due to our technical issues. Continued access, additional copies and future versions may be provided as a convenience, but not as an obligation. Once delivered, you are responsible for downloading and safely storing the Product.
Products that have not received an update for one (1) year or have not been bumped for at least six (6) months may be archived. Archived Products are sold “as is” and are not eligible for refunds or support.
Due to the digital nature of all products, refunds are available only in the following limited circumstances:
AND the merchant does not respond within 72 business hours of the dispute being opened through our internal system.
All refund requests must be submitted through voxel.shop’s internal dispute resolution system. We do not offer refunds for change of mind, compatibility issues caused by your setup, or archived Products.
We do not control the products offered on our Site. The availability of products through our Store does not indicate an affiliation with or endorsement of any product. Accordingly, we do not provide any warranties with respect to the products offered on our Site.
ALL PRODUCTS OFFERED ON THIS Store ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE PROVIDER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.
All disputes must be opened initially through voxel.shop’s internal dispute resolution system. Chargebacks, reversals, or disputes filed through your bank, credit card company, or payment processor prior to resolution of your dispute in our internal dispute resolution system may result in immediate and permanent ban from voxel.shop and liability for all associated fees and costs. Our internal dispute resolution system consists of informal mediation and is provided to you as a courtesy; at any time, we may terminate dispute claims in our system and suggest that the parties attempt to resolve the dispute separately, including but not limited to through formal legal action.
Otherwise, all matters arising out of or related to this Agreement are governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any other jurisdiction. Disputes must be resolved in accordance with our Terms of Service.
If your account is terminated or banned for any reason, you will immediately lose access to all purchased Products with no refund.
Voxel provides the platform for delivery and initial attempts to resolve disputes. Creators are primarily responsible for providing support for their Products. We are not responsible for issues arising from your Minecraft server, hosting provider, game client, plugin conflicts, or any third-party services.
In certain jurisdictions (such as the EU), you may have a statutory right to withdraw from a purchase within 14 days. However, because our products are digital and delivered instantly, you explicitly consent to the immediate delivery of the Product and agree that the right of withdrawal ends as soon as the file is delivered to your account after acknowledgement of this clause at checkout.
All products are licensed to you under the separate Product EULA. You may only use Products in accordance with that license.
All Products are provided “as is.” You agree to hold Voxel Game Services LLC harmless from any damages or losses resulting from your use of any purchased Product.
We may update this Purchase Agreement from time to time. Continued use of the platform or purchased Products after changes constitutes your acceptance.
(a) Notice. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to our websites (listed above). Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
To Us. To give us notice under these Terms, you must contact us as follows: (i) by email to [Email Address] or (ii) by personal delivery, overnight courier, or registered or certified mail to:
Attn: Legal Department
Voxel Game Services LLC
[Address]
We may update the email address or mailing address for notices to us by posting a notice on our websites. Notices provided by personal delivery will be effective immediately. Notices provided by overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
(b) No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
(c) No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Voxel.
(d) Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
(e) Entire Agreement. This Agreement, our Terms of Service, our Privacy Policy, and our other posted policies will be deemed the final and integrated agreement between you and us on the matters contained in this Agreement.